Who is Drummond?
Get to know us.
John and Alberta Drummond founded the Drummond Press in Jacksonville, Florida during 1939. In those tough economic times, John and Peaches worked tirelessly to build the business and provide for their family. John would sell printing during the day and run the press at night. Peaches would run the press during the day and care for their children at night.
In the beginning and throughout the 40's and 50's, the company steadily grew in sales with product lines that included stationary, business forms, and labels. In the early 70's, Drummond growth was fueled after being awarded a print management contract with Seaboard Coastline, currently doing business as CSX Transportation.
While maintaining its' strength in the forms industry, the company began to aggressively increase the volume of high-quality color work in the late 80's. In the 90's, Drummond continued to expand its capabilities and operations. They installed more sheet-fed equipment as well as beginning a direct mail and fulfillment division that now handles approximately 50 million pieces of mail per year. In 2006, they successfully installed the newest M110 web press in the Southeast, with significant in-line finishing capabilities.
Over the years, Drummond's business has been enhanced through many acquisitions. These included Hilcraft Engraving in Miami, Trade Engraving in Orlando, Douglas Printing in Jacksonville, Graphic Communications in Atlanta, GA, Sunbelt Printing in Atlanta, and most recently, ProGraphics Communications in Atlanta. Over the years, Drummond's business has been consolidated into plants in Jacksonville, FL and Atlanta, GA.
Today, Drummond is a leader in Managed Print Services. The strategy is to help clients achieve a higher ROI on their print services expenditures through an innovative approach that provides measured and sustainable improvements. Drummond focuses on the Total Cost of Ownership by helping remove waste from the design, procurement, manufacturing, and distribution stages. Putting "ink on paper" is only a fraction of the true cost. This holistic approach identifies costs that are often hidden, such as long-distance shipping, storage, fulfillment, and obsolescence.
Drummond fundamentally achieves greater value by deploying Lean Six Sigma strategies, coupled with competitive bidding through a vendor agnostic model. This strategy allows for the relentless pursuit of value by streamlining processes and creating ideal alignment with providers. The approach is proven, innovative, measured, and historically saves clients 20% to 40% on these products and services. Additionally, the focus helps realize sustained savings and not just "quick hits."
Being recognized as one of the largest and fastest growing print management firms in the southeast, Drummond stays committed to delivering innovative and unique solutions to clients' most difficult print service needs.
Drummond is owned by Mrs. Diane Falconetti, daughter of the late Mr. and Mrs. Drummond, and John Falconetti, her son. John represents Drummond's third generation leader, serving as Chairman and CEO of the business.
Rethinking for better answers.
Whether we are starting a new project from scratch or assessing an existing program, we start with a "clean slate" approach, working our way from the ground up with an eye for efficiencies, economies, and better solutions. This way, our team is able to leverage our extensive experience and leading-edge technology to create the best process possible for your project, regardless of how it was performed historically.
We offer a suite of services designed to provide the most efficient and economical solutions that meet all of your needs, from start to finish.
- SmartPrint determines the most economical solutions to printing needs
- Cross Media strategies integrate our services for better effectiveness
- Continuous improvement through Lean Manufacturing
- Automated real-time online file upload and proofing
- Print-on-demand through online storefronts
- Digital, large format, flat sheet and heat set web printing
- Complete in-house bindery
- Mail Services - list acquisition, data processing inkjet and laser addressing
- Kitting, fulfillment, warehousing and logistics services
- Multi-channel post analytics - measure results of campaign distribution points which include print, point-of-sales (POS), email online and postal tracking (IMB)